Valid for 18 months from date of issue. Gift cards are redeemable for products at Whitcoulls stores (excluding airports) in New Zealand and online at www.whitcoulls.co.nz. The card cannot be reloaded. Lost, altered, damaged or stolen cards will not be refunded or replaced. Unused balances at the expiry date will not be refunded. Card value cannot be redeemed for cash or credited to an account or when purchasing Lotto, gift cards or gift vouchers, phone cards, itune cards, stamps or eBooks.